Psychiatry-UK

3b Fore Street, Camelford, Cornwall, PL32 9PG 1,262 reviews

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Reviews

 
Page 15 of 126
 
Written by a NHS patient
17th January 2024


The entire process was really straightforward and really clear communication was provided throughout the process. For the assessment itself, Dr Bains and Steve the Mental Health Nurse (unfortunately i did not catch his last name) were really friendly and calming, as I was incredibly anxious about the appointment. I also really appreciated that they were able to confirm the diagnosis on the call, rather than having to let me wait 6 weeks for the full report. I would highly recommmend Psychiarty UK!

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Written by a NHS patient
16th January 2024


The service was excellent and easy to use, I will be doing the Asd assessment next

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Written by a NHS patient
15th January 2024


Great support from assessment through to titration. All correspondence was through the portal, and responses were quick and comprehensive. The wait times for online appointments were far better than other routes, and I have been very pleased with all aspects of care. Thank you.

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Written by a NHS patient
14th January 2024


I was lucky to have a doctor who really listened to me and made me realise how hard i had been working to compensate for my adhd, which made me recognise why i always felt so tired. My titration pharmacist was really responsive and communicated well. i felt really looked after and like decisions were made with me not for me.

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Written by a NHS patient
13th January 2024


I was referred to this service through the Right to Choose route as the local NHS service was unable to assist for several years. The whole process from referral to the end of titration was just over a year. I was kept informed throughout. The longest wait was between diagnosis to titration (6-months). The titration process was smooth and the portal platform used on PUK is user friendly. The prescriber was so great to work with, friendly and responsive. Glad I was able to use this service.

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Written by a private patient
11th January 2024


My daughter has been diagnosed privately with ADHD and ASD. We had a very good experience, with our consultant who started my daughter on ADHD medication. We have been signed to titration process, and again we had a very good experience with our nurse. We could get in touch any time and our nurse always answered back within couple of hours. I would definitely recommend the service.

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Written by a NHS patient
10th January 2024


This service has really helped change my life and I will always be grateful for that. Very well-organised and helpful.

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Written by a NHS patient
10th January 2024


I've previously had two ADHD referrals from my NHS GPs to different organisations who never got back to me after years without a single phonecall, letter, email or text. Whilst the waiting list for Psychiatry UK was considerable, I felt they actually cared about their standard of care given. I was provided updates throughout the process and it made such a difference for them to manage my expectations of when my case was likely to be reviewed. The Psychiatrist I spoke to was professional, empathetic, and patient. It was one of the few times I had spoken to someone about my suspected diagnosis and felt as though they were genuinely engaged with providing me with support. They clearly explained my next steps in terms of the titration process, including signposting additional resources available to me until then. The pharmacist in charge of my titration was polite, informative, and incredibly responsive with weekly updates and ongoing queries. I felt that my feedback regarding symptoms and side effects was given due consideration when managing my doseage.

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Written by a NHS patient
9th January 2024


Was initially diagnosed by Yann Welton who is no longer with Psychiatry UK i felt really heard and after a couple of consultations I was diagnosed as Combined type and he advised to start on Methylphenidate. I reached the top of titration list a few months early due to shortages in other medications and I had Mike Proctor as my Prescriber who has been more than fantastic, he was always there to answer questions and make sure I was safe too as I had a couple of bouts of High heart rate, however this subsided and found my perfect dose way quicker than I was expecting, its been life changing for me to finally get this diagnosis after my home, work and just all life has suffered for so long as a result of my undiagnosed ADHD.

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Written by a NHS patient
7th January 2024


2024-01-08 16:28:01
Response from Psychiatry-UK

Hello Thank you for taking the time to leave a review. All feedback, good or bad, is extremely valuable as it gives us an insight into our patients' experience of Psychiatry-UK's service. Our reviews are shared internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team

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Page 15 of 126

Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Psychiatry-UK: http://iwgc.net/empzu